Service Advisor

CB Talents

Join a dynamic team as a Service Advisor, assisting customers in a fast-paced environment while utilizing your language skills in Mandarin and Cantonese.

Last checked on July 14, 2026. We may earn a commission when you click through.

The position offers a great opportunity for language speakers wanting to engage directly with customers. However, the rotational shifts might not appeal to everyone, particularly those seeking a standard work schedule.

✓ Opportunity to utilize language skills ✓ Engaging and dynamic work environment ✓ KPI bonuses enhance earning potential

Service Advisor

CB Talents

Kuala Lumpur

Updated 2 hours ago

Summary

This Service Advisor role offers a chance to engage with customers using Mandarin and Cantonese in a lively work setting, but the shift requirements may not suit everyone.

About the company

CB Talents is a recruitment agency focused on connecting talent with leading companies in Malaysia.

Role highlights

Fluency in Mandarin and Cantonese required
Rotational shifts from 9:00 AM to 9:30 PM
KPI bonus incentives
Customer service-oriented role
Dynamic working environment

Pros

+ Opportunity to utilize language skills
+ Engaging and dynamic work environment
+ KPI bonuses enhance earning potential
+ Hands-on customer service experience
+ Work with a reputable recruitment agency

Watch out

− Rotational shifts can disrupt work-life balance
− High-pressure environment may not suit everyone
− Limited salary information available
− Potential for demanding customer interactions
− Specific language requirements may limit applicant pool

Best for

This role is best for individuals fluent in Mandarin and Cantonese, looking for an engaging customer service position.

Full review

The role of Service Advisor at CB Talents requires strong language skills in Mandarin and Cantonese, appealing to bilingual individuals. The **rotational shift schedule** from 9:00 AM to 9:30 PM may pose challenges for those who prefer a consistent routine. In addition, the KPI bonus structure encourages high performance, making the role financially rewarding for dedicated employees. While the company promotes a dynamic work culture, that the customer service aspect can be demanding. Individuals may face high-pressure situations, requiring excellent problem-solving skills and resilience. the specific language requirements might limit applicants who do not meet the criteria. For those looking for a vibrant workplace that values customer interaction and problem-solving, this position could be a great fit. However, it's the impact of shift work on personal life. Interested candidates should refer to the official job listing for more details.

This role is ideal for bilingual individuals who enjoy customer interaction and problem-solving.