Customer Success Manager

Hector

Hector seeks a Customer Success Manager with 2+ years of experience in marketplace advertising to support clients on their platform.

Last checked on June 28, 2026. We may earn a commission when you click through.

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The position offers a solid opportunity for those with marketplace advertising expertise, but the lack of remote options might deter some candidates. Applicants should be comfortable with US shift timings.

✓ Opportunity to work with a recognized platform. ✓ Direct client engagement and support role. ✓ Ideal for mid-level professionals.

Customer Success Manager

Hector

in

Updated 14 days ago

The position offers a solid opportunity for those with marketplace advertising expertise, but the lack of remote options might deter some candidates. Applicants should be comfortable with US shift timings.

Summary

This position is tailored for experienced professionals in marketplace advertising, focusing on direct client support.

About the company

Hector is a digital advertising platform focused on enhancing customer success in online marketplaces.

Role highlights

  • Work with a leading digital advertising platform.
  • Provide step-by-step support to clients.
  • Ideal for candidates with marketplace advertising experience.
  • Remote work not available.

Pros

  • + Opportunity to work with a recognized platform.
  • + Direct client engagement and support role.
  • + Ideal for mid-level professionals.

Watch out

  • US shift may not suit everyone's schedule.
  • No remote work options available.
  • Salary details are not disclosed.

Best for

Best suited for professionals with experience in digital advertising looking for a client-facing role.

Full review

Candidates considering the Customer Success Manager position at Hector should note the emphasis on supporting clients in marketplace advertising. The role demands at least two years of hands-on experience, making it suitable for those with a proven background in digital marketing. The job is based in Mumbai and does not offer remote work, which may limit flexibility for some applicants. the position requires working US shifts, which could be a challenge for individuals with family or personal commitments during those hours. While specific salary details are not provided, potential candidates should be prepared to negotiate based on their experience level. The company values customer success, which suggests a supportive environment for growth and learning. As you explore this opportunity, consider how the shift timings align with your lifestyle and professional goals.

This role suits candidates who enjoy hands-on client interaction and have relevant advertising experience.

What people say

Feedback from current employees highlights a collaborative work environment but notes challenges with shift timings.

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