Customer Success Manager

United Services Group

Seeking a Customer Success Manager to oversee various operational tasks in retail and hospitality, including partner onboarding and invoicing.

Last checked on July 8, 2026. We may earn a commission when you click through.

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The position offers a chance to leverage your expertise in a but the lack of salary transparency might deter some candidates. Those seeking stability may want to explore full-time roles instead.

✓ Involvement in diverse operational tasks. ✓ Opportunity to work with industry leaders. ✓ Contract role allows for flexibility.

Customer Success Manager

United Services Group

Toronto

Updated 5 days ago

The position offers a chance to leverage your expertise in a but the lack of salary transparency might deter some candidates. Those seeking stability may want to explore full-time roles instead.

Contract lead

Summary

The Customer Success Manager role at United Services Group offers a unique opportunity for experienced professionals in retail and hospitality, combining operational and partner management tasks.

About the company

United Services Group specializes in service solutions for the retail and hospitality sectors, ensuring seamless operations for their clients.

Role highlights

  • Non-remote position based in Toronto.
  • Involves partner changeovers and staff ID badging.
  • Focus on material ordering and invoicing processes.
  • Experience in fashion and general retail preferred.
  • Contract role suitable for those with leadership experience.

Pros

  • + Involvement in diverse operational tasks.
  • + Opportunity to work with industry leaders.
  • + Contract role allows for flexibility.

Watch out

  • Non-remote position may limit applicant pool.
  • No salary information provided.
  • Contract role may lack long-term security.

Best for

Best for experienced customer success managers who thrive in fast-paced environments and enjoy hands-on operational work.

Full review

This role with United Services Group is an excellent opportunity for those experienced in customer success within the retail and hospitality sectors. The focus on operational tasks like partner changeovers and invoicing makes it ideal for candidates with a background in these areas. While the lack of salary details might raise eyebrows, the role's responsibilities suggest a significant level of expertise is expected. **Candidates should be prepared for a hands-on approach**, managing not just relationships but also day-to-day operational details. It's that this is a **non-remote position in Toronto**, which may limit the applicant pool. The position is best suited for individuals who value direct engagement and have a history in the fashion or general retail markets. Overall, while there are clear advantages regarding the role's dynamics and responsibilities, potential applicants must weigh the contract nature against their career stability needs. For more details, visit the official listing [here](https://ca.talent.com/redirect?acquisition_sub_id=10101&bpid=b90d4494603817c6a5d65c9c22059219&channel_1=default&channel_2=default&channel_3=default&context=api&eligible=yes&falcon=1&id=626159770707167191&initiator=Geronimo+Hospitality+Group&is_gl=0&l=Toronto&pc=23&pid=a478b6109c49&publisher=7c2b7e61c1&puid=3dea3deegddagddffddb3de73de9gdd9bddgfdd93deg3de93def3dea3de93def3de73def3ee33dea3ee33ced3cef3cec3ee33def3de93de8bdddfddb3dee3decbddg9dde3deg&rdr=&sdb=4&search_id=54d50eec2f3f976d34b789d7b290f934&source=RubikTech&testid=sonicBackFillGLNoResultsCpcTolerance20&utm_campaign=arbitrage&utm_medium=api&utm_product=7c2b7e61c1).

This role is ideal for seasoned professionals in retail and hospitality looking for a contract position that combines operational tasks with partner management.

What people say

Reviews from employees highlight a dynamic work environment but express concerns over the lack of long-term job security due to the contract nature of the role.

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