Customer Service Representative

Customer Operations

Spectrum is hiring a Customer Service Representative for its call center in Buffalo. This full-time role offers $20/hr and requires a passion for customer service.

Last checked on July 5, 2026. We may earn a commission when you click through.

The $20/hr pay is decent for an entry-level role, but the fixed schedule may not suit everyone. It's best for those seeking stability in a customer service career.

✓ Good starting pay for entry-level ✓ Comprehensive training program ✓ Stable work environment

Customer Service Representative

Customer Operations

Buffalo

Updated 7 days ago

The $20/hr pay is decent for an entry-level role, but the fixed schedule may not suit everyone. It's best for those seeking stability in a customer service career.

Full-Time

Summary

Spectrum is hiring for a Customer Service Representative in Buffalo at $20/hr. The role includes extensive training and direct customer interaction.

About the company

Spectrum is a leading telecommunications company providing internet, cable, and mobile services across the U.S.

Role highlights

Starting pay of $20/hr
On-site training for 11 weeks
Opportunity to assist customers with technical issues
Flexible shift schedule from Tuesday to Saturday

Pros

+ Good starting pay for entry-level
+ Comprehensive training program
+ Stable work environment

Watch out

− On-site work only, no remote options
− Fixed training schedule may limit flexibility
− Customer service roles can be stressful

Best for

This position is best for individuals looking to start a career in customer service within a reputable company.

Full review

The Customer Service Representative role at Spectrum in Buffalo offers a solid entry point into the telecommunications industry. With **$20/hr**, this job is competitive for entry-level positions. The training schedule, which spans **11 weeks** from Tuesday to Saturday, is designed to equip employees with essential skills. On-site work at the call center may deter some potential applicants who prefer remote opportunities. However, in-person training can foster a collaborative environment that is beneficial for new hires. Those interested should be ready for a customer-facing role where patience and problem-solving skills are crucial. While Spectrum provides a structured training program, the nature of customer service can be demanding. Employees often face challenging interactions, requiring resilience and strong communication skills. Overall, this role suits individuals eager to launch their careers in customer service within a well-established company like Spectrum.

This position is enjoy face-to-face interaction and have strong problem-solving skills.