Customer Service Advisor
WesBanco Bank Inc.
WesBanco Bank Inc. seeks a Customer Service Advisor in Arbutus, MD. This full-time, in-office role involves providing customer service and managing account transactions.
Last checked on June 15, 2026. We may earn a commission when you click through.
Customer Service Advisor
WesBanco Bank Inc.
Arbutus
WesBanco's Customer Service Advisor position offers competitive pay and benefits but requires a high school diploma and relevant experience.
Summary
WesBanco's Customer Service Advisor role offers a solid entry point into the banking industry with competitive pay and benefits.
About the company
WesBanco Bank Inc. is a financial institution offering banking services, including personal and business banking, with a focus on customer satisfaction.
Role highlights
- Compensation: $18.50 to $21.50 per hour
- 17 days of PTO plus 401(k) with employee match
- Medical, dental, and vision coverage
- Focus on customer service and sales opportunities
- 100% in-office position in Arbutus
Pros
- + Stable full-time hours
- + Comprehensive benefits package
- + Opportunity for career growth
- + Supportive work environment
- + Hands-on experience in banking
Watch out
- − Position is strictly onsite
- − Entry-level pay range
- − Requires high school diploma only
- − Limited flexibility in work hours
- − Customer service can be demanding
Best for
This role is best for individuals looking to start a career in banking with a strong emphasis on customer relations.
Full review
WesBanco's Customer Service Advisor position is designed for those eager to engage with customers and promote banking services. The role, based in Arbutus, MD, requires employees to work 40 hours a week on-site, making it essential for candidates to enjoy in-person interactions.
Compensation ranges from $18.50 to $21.50 per hour, supplemented by a benefits package that includes 17 days of PTO, medical, dental, and vision coverage, as well as a 401(k) plan with employee match. This makes the role attractive for entry-level candidates looking for stability in a financial institution.
However, prospective employees should consider that the position demands flexibility and strong customer service skills as they will be responsible for managing transactions and identifying sales opportunities. Experience in banking, cash handling, or sales is preferred but not mandatory.
In sum, this role suits those looking to establish a career in banking while providing a supportive atmosphere. For more details, candidates can visit the official WesBanco job listing here.
This role is ideal for those with a passion for customer service, but may not suit individuals preferring remote work or flexible hours.
What people say
Employees appreciate the supportive environment and benefits but note the demanding nature of customer service roles.
